Service

Services

We offer a full response to customer requests and inquiries at all times.

TAKEDA TOPRO has established a system in which a sales representative and an administrative representative are assigned as the point of contact for customer service. If a sales representative is out of the office, we can still respond with alacrity by coordinating with the administrative representative to provide express service or respond to urgent problems.
We have many solutions and a proven track record of achievements around different issues and consultations clients seek, such as quality improvement, cost reduction, and delivery time reduction of processes using mask products, particularly those for screen printing and photolithography technology. We can offer the best solutions for your issues based on our extensive expertise.

1. We operate some of our factories during nighttime hours to flexibly respond to customers’ requests for express delivery. We also offer in-person delivery to customers near our plants.
2.With five manufacturing bases in Japan and overseas, we are able to deliver products not only to Asia but also to the world more quickly than other companies based in the Kanto area. (Not only Haneda and Narita, but also Komatsu Airport and Central Japan International Airport are available.)
We can deliver products on the same day at the earliest. (We can also use Komatsu Airport and Chubu International Airport in addition to Haneda and Narita Airport.

TAKEDA TOPRO supports customers in prototyping and development of masks that meet their required specifications.
We conduct tests on the customer’s products and perform analysis and evaluation using our measuring instruments and other modalities according to the specifications required by the customer; these could be parameters like dimensions, thickness, durability, etc. Our support includes suggestions for improvement based on the results obtained from measurement and evaluation, so you can leave your work to us with peace of mind.
TAKEDA TOPRO’s prototyping is available not only for masks, but also for the entire process spanning from printing machine + paste + mask (plate), allowing you to optimize the entire process.

Total pitch measurement system

Basic approach to quality

TAKEDA TOPRO maintains a quality assurance system based on IS09001 and takes all possible measures for quality control. Furthermore, we are committed to contributing to the growth of our customers through continuous improvement in quality and by providing products that are always reliable.

Ultra-precision automatic 2D coordinate measuring device

We perform dimensional measurement and inspection with sub-micron accuracy. We provide stable quality products through quality improvement and quality assurance by utilizing every possible technology to realize high precision measurement, such as stages and clean chambers.

Automatic optical visual inspection system(Auto Optical Inspection System)

Using our proprietary optical technology, image processing capabilities, and inspection algorithms, we can reliably detect extremely minute defects in photomasks with high speed and accuracy.